Where are UCaaS and Hosted VOIP Providers Missing the Mark?

In my experience as a consultant working with the majority of Unified Communications/Hosted VOIP providers out there, I’ve identified three key areas where most leave much to be desired. The suite of solutions (voice/video/messaging/screen share) is not truly “Unified” They lack the Security inherent to a traditional premise based phone system “Plug and Play” canContinue reading “Where are UCaaS and Hosted VOIP Providers Missing the Mark?”